Workshops (Face to Face On-site workshops or Virtual Online training workshop)

All business processes contain wasted time and effort. On average, over 30% of business activity doesn’t add value from the customer’s perspective. This creates an improvement opportunity for organisations to do more with the same or less and provide an improved customer experience.

Lean Thinking is a management philosophy based on principles and practices aimed at the elimination of wasted time and effort. It uses a set of concepts and tools to create and deliver the most value while consuming the fewest resources.

This workshop is designed to inform, empower and fast track senior management’s understanding of Lean Thinking, the potential benefits of deploying Lean Thinking across the wider agency, and the role of Senior Executives to build internal Lean practitioner and business process problem solving capabilities.

In this Executive Lean Leadership workshop, you will gain an understanding of:

• The true meaning and goal of building a Lean Thinking organisation.

• How Lean Thinking is being applied across government agencies and private sector businesses to improve processes and productivity, reduce costs and improve the quality of services.

• The role of Executive Leadership to develop a culture of continuous improvement.

• Proven Lean Thinking business process and productivity improvement methods, tools and techniques used to design and implement a more efficient, cost effective and higher quality service delivery system.

• Techniques to engage the hearts and minds of the workforce in making continuous process and productivity improvement part of their everyday activity.

• Critical success factors for the effective long term and sustainable deployment of Lean Thinking across the entire department.

• Opportunities to harvest savings and reinvest released capacity into creating value elsewhere or grow the business or deliver more front line services.

For more information contact us today for booking information.